Fragrance guide
Questions, answered.
Which fragrance is right for me? +
Take our Scent Finder quiz for a personal recommendation in under a minute, or try a Discovery Set to test Bequest, Dame and Velvet on your own skin before choosing a full bottle.
What is a discovery sampler? +
Each fragrance is available as a small sampler so you can wear it through a real day, check the dry-down and confirm longevity before committing to 50ml or 100ml. Samplers are listed on each fragrance's product page.
How should I apply and wear my fragrance? +
See our full How to Wear guide for application tips. In short: spray on warm pulse points, don't rub it in, and apply on moisturised skin for the best longevity.
What is Chantèro's oil concentration and how long does it last? +
Our fragrances are formulated at a rich Parfum-grade oil concentration for lasting wear. Exact concentration and expected longevity are listed in the Scent Profile tab of each product page.
What are your shipping charges and delivery times? +
Shipping options, delivery estimates and any complimentary-shipping thresholds are shown at checkout and in your cart. Full details are on our Shipping Policy page.
What is your return and exchange policy? +
See our Returns Policy for full details on eligibility, timelines and how to start a return or exchange.
How do I track my order? +
Sign in to your account to view order status and tracking. You'll also receive shipping confirmation and tracking details by email once your order is on its way.
Can I build my own set of fragrances? +
Yes — use Build Your Bundle to mix Bequest, Dame and Velvet across sizes into one order. Any bundle savings you're eligible for are applied automatically at checkout.
Do you offer gift cards? +
Yes, both digital and physical Chantèro gift cards are available and can be used towards any product in the store.
Explore More
Still have questions after reading this? Get in touch with us directly, or explore the fragrances — Bequest, Dame and Velvet — to see full ingredient and wear details on each product page. Not sure which is right for you? Take our scent finder.