Terms of service

Welcome to Chantèro (the "Site"), operated by Chantero Enterprises (“we,” “us,” or “our”), where we offer you an exquisite experience through our luxurious fragrances. By visiting our website and purchasing our products, you agree to engage with our services and be bound by the terms and conditions (these "Terms") outlined below.

These Terms of Service apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content contributors. Please read these terms carefully before using the website. If you do not agree to these terms, you may not access the site or use any of our services.

We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon posting. It is your responsibility to check this page periodically for updates. Continued use of the site after any changes will constitute your acceptance of those changes.


1. ELIGIBILITY The Site is intended for users who are at least 18 years of age. By using this Site, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are registering on behalf of a company or organization, you warrant that you have the authority to bind that entity to these Terms.

2. ACCOUNT REGISTRATION To access certain features of the Site, you may be required to register for an account. You agree to provide true, accurate, current, and complete information during the registration process and to update such information to keep it true, accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided is false or misleading.

3. USE OF THE SITE You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Transmit any information or content that is unlawful, fraudulent, or harmful.
  • Introduce any viruses, worms, Trojan horses, or harmful code.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Tamper with or gain unauthorized access to the Site or any part of it.
  • Conduct any fraudulent activities or collect information from other users without their consent.

4. INTELLECTUAL PROPERTY All content, trademarks, and other intellectual property rights on the Site are owned by or licensed to Chantero Enterprises. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, or perform any of the content without our prior written permission.

5. ACCURACY OF CONTENT While we strive to provide accurate and up-to-date information, we cannot guarantee that the information on the Site is free of errors or omissions. We reserve the right to correct any inaccuracies and to change or update the information on the Site at any time without prior notice. Prices and availability of products are subject to change without notice.

6. LIMITATION OF LIABILITY In no event shall Chantero Enterprises or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of or related to your use of the Site or any products purchased through the Site, even if we have been advised of the possibility of such damages. Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to us for the product or service in question.

7. RISK OF LOSS All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for any delays or damages incurred during shipping.

8. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Chantero Enterprises, its officers, proprietor, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another party.

9. TERMINATION We reserve the right to terminate or suspend your account and access to the Site at our sole discretion, without prior notice, for any reason, including if you violate these Terms. Upon termination, your right to use the Site will immediately cease.

10. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Mumbai, Maharashtra.

11. COPYRIGHT INFRINGEMENT We respect the intellectual property rights of others and expect our users to do the same. If you believe that any material on the Site infringes your copyright, please contact us with the necessary information as outlined in the Digital Millennium Copyright Act (DMCA).

12. CHANGES TO TERMS We reserve the right to change these Terms at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

13. CONTACT INFORMATION For any questions or concerns regarding these Terms, please contact us at:

Email: support@chantero.in
Phone: +91 85919 80047

The Visionary Behind Chantèro

Chantèro is the vision of Paridhi Sachdeva, a legal professional turned perfumer, whose deep-seated passion for fragrance led her to redefine India’s luxury perfume landscape. Her journey from the discipline of law to the poetry of scent was driven by an unwavering love for fragrances and the desire to bring world-class perfumery to discerning Indian consumers - creating a house where heritage meets contemporary elegance.